Agenda

Our targeted educational tracks take a deeper dive into topics most relevant to your organization and your key challenges:

Dining & Hospitality

Dining is the often a great differentiator and a key to attracting and satisfying residents. This track covers current issues specific to dining, menus, service, and appeal such as culture, staffing, nutrition, and supply chain. Pair this entrée with the Culinary Showcase on the Expo floor and walk away with several ideas for your restaurant or dining service.

Finance & Development

This track serves as a platform for the C-suite, capital providers, and developers to address the financial environment and appetite. What are the trends driving growth and development, and how can you capitalize on the opportunities that exist? Hear from leading authorities on the future of finance and development.

Employee Experience

Considered the top challenge for Operators and an area of ongoing focus for Owners, this track will cover the many and numerous challenges, ideas, and recent successes with workforce and staffing. Topics range from turnover, retention, and burnout to professional development and career advancement.

Operations

Operations represent the engine behind company-wide excellence, efficiency, and, ultimately, the staffing and resident experience. This track will elevate your operations knowledge, addressing some of the most critical areas of operations, care, and resident experience. Learn more about the latest care and service models as senior living evolves and adjusts to a changing population and future models.

Sales & Marketing

Occupancy is improving as we recover from the pandemic. This track is designed to address the critical need to boost and maximize move-ins today and tomorrow. This track covers the latest trends in resident acquisition, promotion, marketing, tours, tracking, and technologies used to drive occupancy.

Resident Engagement

Ensuring that our residents' experience within their community promotes health and engagement is the cornerstone of senior living. Successful resident engagement improves the quality of life and offers clear clinical and financial value.

Wellness

Explore how, despite ever-changing resident needs, we can align care models, person-centered strategies, and tools to ensure that patient wellness remains a priority.   

Leadership

As the landscape of senior care evolves, so too must the leaders who guide organizations through this transformation. This track is designed for senior executives, administrators, and decision-makers seeking to enhance their leadership capabilities and drive positive change within the senior living industry. Attendees will gain insight into building high-performing teams, strategic leadership in a changing landscape, ethical leadership, and strategies for personal and professional development.

Technology

In an era defined by rapid technological advancement, Senior Living executives are presented with unprecedented opportunities to enhance the quality of care, resident experiences, and operational efficiency. This track will explore how to incorporate technology in the Senior Living industry and analyze the transformative potential of technology in shaping the future of senior care. 

Quality & Risk Management

Resident safety is paramount for your residents and their adult children and will always be the reason senior living thrives as an industry. This track explores how to elevate quality and mitigate risks, especially year-over-year as acuity rises within communities, making these sessions essential to your team and clinical decision makers.

Executive Director Leadership Institute*

The program includes sessions as part of the prestigious and highly rated Executive Director Leadership Institute (EDLI). This education helps Executive Directors develop and strengthen skills in mission-critical areas such as operations management, leadership, human resources, sales and marketing, clinical oversight, and risk management. Participation includes the opportunity to earn CEUs and apply them toward CDAL recertification.

*Additional registration pass required