Dr. Michael Mileski is a co-author of the seminal textbooks Nursing Home Administration and The Licensing Exam Review Guide in Nursing Home Administration, now in their eighth editions. He is an Associate Professor at Texas State University in the School of Health Administration. He has been a licensed nursing facility administrator for over twenty years and is a Fellow of the American College of Health Care Administrators. Dr. Mileski’s active research focus, with many peer-reviewed publications, is long-term care efficacy and effectiveness, in addition to his work on patient experience improvement and efficiency.