Cheri Kauset, based in Tampa, Florida, is a seasoned professional with extensive experience in Customer Experience and Communications at Mission Health. She excels in creating customer-centric strategies that enhance satisfaction and loyalty, leveraging her deep understanding of customer journey mapping and feedback analysis for Mission Health’s 50+ skilled nursing communities. In her communications role, Cheri has led initiatives in brand messaging, public relations, and strategic communications planning, fostering strong relationships with internal and external stakeholders. With her ability to blend customer insights with impactful communication strategies, Cheri is dedicated to driving growth and positive experiences for customers and her organization.